Privacy Policy
Last updated: January 19, 2026
Santa Cruz Heating and Cooling (“us”, “we”, or “our”) operates
https://santacruzhvac.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
By using the Site, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected and that we comply with modern data protection standards.
1. Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is primarily used to provide our HVAC services, estimates, and customer support. Personally identifiable information may include, but is not limited to:
Name and Last Name
Email Address
Phone Number
Service Address
2. Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages. We use third-party services such as Google Analytics to monitor and analyze this data to improve our website experience and the quality of our service.
3. Communications
We may use your Personal Information to contact you with newsletters, service reminders, marketing or promotional materials, and other information related to your HVAC needs. You may opt-out of these communications at any time by following the unsubscribe instructions provided in any email we send.
4. Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function correctly.
5. Security
The security of your Personal Information is important to us. We implement commercially acceptable security measures to protect your data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.
6. Changes to This Privacy Policy
This Privacy Policy is effective as of January 19, 2026, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time. Your continued use of the Service after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us via our website or at:
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business City/Address]